PRD-004: Security & Compliance
Document Information
| Field | Value | |——-|——-| | PRD ID | PRD-004 | | Title | Enterprise Security & Compliance | | Author | Engineering Team | | Created | 2025-12-15 | | Status | Draft | | Priority | P0 - Critical | | Target Phase | Phase 2 |
1. Overview
1.1 Problem Statement
Enterprise customers require:
- Secure credential management
- Encrypted communications
- Audit logging for compliance
- Integration with enterprise identity systems
- Meeting regulatory requirements (SOC 2, GDPR, HIPAA)
Current Croom stores credentials in plaintext and lacks enterprise security features.
1.2 Solution
Implement comprehensive security framework including:
- End-to-end encryption
- Secure credential management
- Enterprise identity integration
- Comprehensive audit logging
- Compliance-ready architecture
1.3 Success Metrics
- Zero credential exposure incidents
- Pass third-party security audit
- SOC 2 Type II readiness
- 100% encrypted communications
2. Threat Model
2.1 Assets to Protect
| Asset | Sensitivity | Impact if Compromised | |——-|————-|———————-| | Meeting credentials | Critical | Unauthorized meeting access | | Device configuration | High | Service disruption | | Meeting recordings | High | Privacy violation | | User data | High | Privacy violation | | Audit logs | Medium | Compliance failure | | Device firmware | Medium | Malware deployment |
2.2 Threat Actors
| Actor | Capability | Motivation | |——-|————|————| | External attacker | High | Data theft, disruption | | Malicious insider | Medium | Data theft, sabotage | | Opportunistic attacker | Low | Easy targets | | Nation state | Very High | Espionage |
2.3 Attack Vectors
| Vector | Likelihood | Impact | Mitigation | |——–|————|——–|————| | Network interception | Medium | High | TLS everywhere | | Credential theft | Medium | Critical | Encryption, HSM | | Device theft | Low | High | Disk encryption | | Firmware tampering | Low | Critical | Secure boot | | Dashboard compromise | Medium | Critical | MFA, hardening | | API abuse | Medium | Medium | Rate limiting, auth |
3. Security Requirements
3.1 Credential Management (P0)
3.1.1 Encryption at Rest
User Story: As an IT admin, I want credentials stored securely.
Requirements:
- AES-256-GCM encryption for all credentials
- Unique encryption key per device
- Master key stored in TPM/secure element (if available)
- Key derivation using PBKDF2 or Argon2
- No plaintext credentials anywhere
Implementation:
┌─────────────────────────────────────────┐
│ Credential Storage │
└─────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────┐
│ Encryption Layer (AES-256-GCM) │
│ Key: derived from device secret + salt │
└─────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────┐
│ Secure Key Storage │
│ TPM 2.0 / Secure Element / Keyring │
└─────────────────────────────────────────┘
3.1.2 Credential Rotation
Requirements:
- Support credential rotation without downtime
- Rotation scheduling (30/60/90 days)
- Rotation notification to admins
- Automatic re-authentication after rotation
- Audit log of all rotations
3.1.3 Secret Management Integration
Requirements:
- HashiCorp Vault integration
- AWS Secrets Manager support
- Azure Key Vault support
- Google Secret Manager support
- Local encrypted vault option
3.2 Transport Security (P0)
3.2.1 TLS Configuration
Requirements:
- TLS 1.3 required (1.2 minimum)
- Strong cipher suites only
- Certificate validation enforced
- Certificate pinning for critical services
- HSTS enabled on dashboard
Allowed Cipher Suites:
TLS_AES_256_GCM_SHA384
TLS_CHACHA20_POLY1305_SHA256
TLS_AES_128_GCM_SHA256
3.2.2 Device-Dashboard Communication
Requirements:
- Mutual TLS (mTLS) authentication
- Device certificates for identification
- Certificate rotation support
- Revocation checking (OCSP/CRL)
3.3 Authentication & Authorization (P0)
3.3.1 Dashboard Authentication
Requirements:
- Strong password policy
- Minimum 12 characters
- Complexity requirements
- No common passwords
- Multi-factor authentication (MFA)
- TOTP (Google Authenticator, Authy)
- WebAuthn/FIDO2 (hardware keys)
- SMS (backup only)
- Session management
- Secure session tokens
- Configurable timeout (default 8 hours)
- Concurrent session limits
- Session invalidation on password change
3.3.2 SSO Integration
Requirements:
- SAML 2.0 support
- OIDC/OAuth 2.0 support
- Active Directory/LDAP integration
- Just-in-time user provisioning
- Group-based role mapping
Supported Identity Providers:
- Azure AD
- Okta
- Google Workspace
- OneLogin
- PingIdentity
- Generic SAML/OIDC
3.3.3 Role-Based Access Control (RBAC)
Requirements:
- Predefined roles with least privilege
- Custom role creation
- Granular permissions
- Resource-based access (device groups, locations)
Default Roles: | Role | Permissions | |——|————-| | Super Admin | Full access | | IT Admin | Device management, no user management | | Site Admin | Manage devices in specific location | | Operator | View + basic troubleshooting | | Viewer | Read-only access | | API Service | Programmatic access |
Permission Matrix: | Permission | Super Admin | IT Admin | Site Admin | Operator | Viewer | |————|————-|———-|————|———-|——–| | View devices | ✓ | ✓ | ✓ (site) | ✓ | ✓ | | Edit devices | ✓ | ✓ | ✓ (site) | ✗ | ✗ | | Delete devices | ✓ | ✓ | ✗ | ✗ | ✗ | | View credentials | ✓ | ✗ | ✗ | ✗ | ✗ | | Edit credentials | ✓ | ✓ | ✓ (site) | ✗ | ✗ | | Manage users | ✓ | ✗ | ✗ | ✗ | ✗ | | View audit logs | ✓ | ✓ | ✓ (site) | ✗ | ✗ | | System settings | ✓ | ✗ | ✗ | ✗ | ✗ |
3.4 Device Security (P1)
3.4.1 Secure Boot
Requirements:
- Boot verification (where hardware supports)
- Firmware integrity checking
- Rollback protection
- Tamper detection
3.4.2 Disk Encryption
Requirements:
- Full disk encryption option (LUKS)
- Encrypted credential partition (always)
- Secure key storage
- Remote wipe capability
3.4.3 Device Hardening
Requirements:
- Minimal OS footprint
- Disabled unnecessary services
- Firewall configuration
- Automatic security updates
- No default passwords
- SSH key-only authentication
Hardening Checklist:
- Remove/disable: Bluetooth, printing, Avahi
- Configure: iptables/nftables firewall
- Enable: automatic security updates
- Configure: fail2ban for SSH
- Disable: root login
- Remove: unnecessary packages
3.5 Audit Logging (P0)
3.5.1 Events to Log
Requirements:
- All authentication attempts (success/failure)
- Authorization decisions
- Configuration changes
- Credential access/changes
- Device operations (reboot, update)
- Meeting join/leave events
- API access
Log Format (JSON):
{
"timestamp": "2025-12-15T10:30:00Z",
"event_type": "credential.access",
"actor": {
"type": "user",
"id": "user-123",
"email": "[email protected]",
"ip": "192.168.1.100"
},
"resource": {
"type": "device",
"id": "device-456",
"name": "Conference Room A"
},
"action": "read",
"result": "success",
"metadata": {
"credential_type": "google_meet",
"reason": "device_provisioning"
}
}
3.5.2 Log Management
Requirements:
- Tamper-evident logging
- Log encryption in transit and at rest
- Configurable retention (default 1 year)
- Log aggregation support
- SIEM integration (Splunk, ELK, etc.)
- Log export capability
3.5.3 Alerting
Requirements:
- Real-time alerts for security events
- Configurable alert thresholds
- Alert channels (email, Slack, PagerDuty)
- Alert severity levels
Default Security Alerts:
- Multiple failed login attempts (> 5 in 10 min)
- Login from new location/device
- Credential access by non-admin
- Configuration change on production device
- Device offline > 30 minutes (potential tampering)
- Firmware integrity failure
3.6 Network Security (P1)
3.6.1 Network Segmentation
Requirements:
- VLAN support for device isolation
- Firewall rule recommendations
- Proxy server support
- NAT traversal for remote management
Recommended Network Architecture:
┌─────────────────────────────────────────────────────────────────┐
│ Corporate Network │
└─────────────────────────────────────────────────────────────────┘
│
Firewall
│
┌────────────────┼────────────────┐
│ │ │
▼ ▼ ▼
┌──────────────────┐ ┌──────────────────┐ ┌──────────────────┐
│ IoT/AV VLAN │ │ Server VLAN │ │ User VLAN │
│ (Croom │ │ (Dashboard) │ │ │
│ Devices) │ │ │ │ │
└──────────────────┘ └──────────────────┘ └──────────────────┘
3.6.2 Firewall Rules
Device (Outbound only):
Allow: TCP 443 to Dashboard
Allow: TCP 443 to Meeting platforms
Allow: UDP 3478 (STUN/TURN)
Allow: UDP 10000-20000 (Media)
Deny: All inbound (except established)
Dashboard:
Allow: TCP 443 from anywhere (HTTPS)
Allow: TCP 443 from devices (API)
Deny: All other inbound
3.7 API Security (P1)
3.7.1 API Authentication
Requirements:
- JWT-based authentication
- API key support for integrations
- Token expiration and refresh
- Scope-based permissions
- Token revocation
3.7.2 API Protection
Requirements:
- Rate limiting (per user, per IP)
- Request validation
- Input sanitization
- SQL injection prevention
- XSS prevention
- CSRF protection
Rate Limits: | Endpoint | Limit | |———-|——-| | Authentication | 10/minute | | Device list | 100/minute | | Device actions | 30/minute | | Metrics | 200/minute |
4. Compliance
4.1 SOC 2 Type II
Trust Service Criteria Coverage:
| Category | Criteria | Implementation |
|---|---|---|
| Security | CC1-CC9 | Access control, encryption, monitoring |
| Availability | A1 | Monitoring, alerting, redundancy |
| Processing Integrity | PI1 | Audit logging, validation |
| Confidentiality | C1 | Encryption, access control |
| Privacy | P1-P8 | Data handling, retention |
Required Controls:
- Information security policy
- Risk assessment process
- Access management procedures
- Change management process
- Incident response plan
- Vendor management policy
4.2 GDPR Compliance
Requirements:
- Data processing documentation
- Privacy by design implementation
- Data subject rights support
- Right to access
- Right to rectification
- Right to erasure
- Right to portability
- Consent management
- Data breach notification process
- DPO contact information
4.3 HIPAA Considerations
For healthcare deployments:
- BAA (Business Associate Agreement) support
- PHI handling procedures
- Access audit trails
- Encryption requirements met
- Breach notification procedures
5. Implementation Plan
Phase 1: Foundation (4 weeks)
- Credential encryption implementation
- TLS hardening
- Basic audit logging
- Password policy enforcement
Phase 2: Enterprise Auth (3 weeks)
- MFA implementation
- SAML/OIDC integration
- RBAC implementation
- Session management
Phase 3: Advanced Security (3 weeks)
- Secret manager integration
- Device hardening
- Network security features
- SIEM integration
Phase 4: Compliance (2 weeks)
- Audit log enhancements
- Compliance reporting
- Documentation
- Third-party audit preparation
6. Security Testing
6.1 Testing Requirements
- Penetration testing (annual)
- Vulnerability scanning (monthly)
- Security code review
- Dependency vulnerability scanning
- Social engineering assessment
6.2 Bug Bounty Program
- Establish responsible disclosure policy
- Define scope and rewards
- Triage and response process
7. Incident Response
7.1 Incident Categories
| Severity | Description | Response Time | |———-|————-|—————| | Critical | Active breach, data exfiltration | 15 minutes | | High | Vulnerability exploitation attempt | 1 hour | | Medium | Suspicious activity | 4 hours | | Low | Policy violation | 24 hours |
7.2 Response Procedures
- Detection and identification
- Containment
- Eradication
- Recovery
- Post-incident review
- Documentation and reporting
8. Success Criteria
- All credentials encrypted at rest
- TLS 1.3 enforced on all connections
- MFA enabled for all admin accounts
- Audit logs capturing all security events
- Pass third-party security assessment
- Incident response plan tested
- SOC 2 Type II audit ready
9. Appendix
9.1 Security Configuration Checklist
## Device Security
- [ ] Secure boot enabled
- [ ] Disk encryption enabled
- [ ] SSH key-only authentication
- [ ] Firewall configured
- [ ] Auto-updates enabled
## Dashboard Security
- [ ] TLS 1.3 configured
- [ ] MFA enforced for admins
- [ ] RBAC configured
- [ ] Audit logging enabled
- [ ] Rate limiting enabled
## Credential Security
- [ ] AES-256 encryption
- [ ] Key stored securely
- [ ] Rotation policy defined
- [ ] No plaintext in logs
9.2 Compliance Document Templates
- Information Security Policy
- Incident Response Plan
- Change Management Procedure
- Access Control Policy
- Data Retention Policy